Exchange & Return

All Shree Sai Jewellers web-site customers are eligible for a lifetime refund/buyback of the product. We guarantee you best value for your investment in our Hallmarked 22/18/14 Karat gold jewelry compared to any other online jewelry stores, provided you follow and agree to the following rules and procedures.Considering that the product is not damaged and is in proper weight as mentioned in original invoice with no studded stones/diamonds damaged/slipped , the below refund policy would apply

Lifetime Return Policy:

  • The below process is adopted for all the gold jewelry and diamond jewelry purchased only online with us from https://saijewelonline.com for refund :-
  1. 22 Karat Plain Gold Jewelry Refund Policy = ( Gold weight of product ) x ( 22 karat gold price )
  2. 22 Karat CZ Signity Gold Jewelry Refund Policy = ( Net gold weight of product ) x ( 22 karat gold price )
  3. 18 Karat Gold Jewelry Refund Policy = ( Gold weight of product ) x ( 18 karat gold price )
  4. 14 Karat Gold Jewelry Refund Policy = (Gold weight of product) x (14 karat gold price)
  5. Studded Jewelry / Stone Jewelry for which stones are priced separately will be bought back as per the below pattern = ((Gold weight x ( 22 karat gold price )) + (Sale stone price – 20%))
  6. Diamond jewelry will be bought back as per the below pattern = ((Gold weight x ( 18 karat gold price )) + (Sale diamond price – 20%))
  7. Diamond jewelry will be bought back as per the below pattern = ((Gold weight x ( 14 karat gold price )) + (Sale diamond price – 20%))
  • Kindly note that the refund will be issued within 7 days from the day of receipt of the merchandise at our India office.
  • The refund issued will be after the deduction of shipping and handling charges, import duty, other additional charges.
  • An email notice for credit issued will be sent to the email address on file when the credit is processed.
  • All the refunds will be issued only when original invoice is returned with the product to the account number / credit card of the original payee.

Cancellation Policy:
10 days money-back Guarantee: For any Defect in product manufacturing there is money-back guarantee if order canceled in 10days for valid reason we will refund your money, 0% of the final product prices towards cancellation – ( Cancellation Fee ) and the amount will be refunded to you